Mixed methods researcher with 5+ years of experience delivering actionable insights help teams build the relevant and right solutions for users.
Key achievements:
Currently a researcher at Google Maps, helping billions to get from point A to point B, ensuring seamless navigation experiences tailored to diverse user needs and contexts
Two years studying parent, child, and librarian behaviours and mental models to inform design and strategy for a book recommender chatbot at Huey Books
Led design and research for the flagship design system serving 20+ teams at Macquarie Bank
Background in Artificial Intelligence and Human-Computer Interaction